Too Hot for TV! BANNED from ProductCamp!

April 8, 2010

We recently completed Austin’s fourth ProductCamp about 10 days ago.  I’m always humbled by the PCA planning team and the volunteers that step up to make ProductCamp Austin awesome.  Because of ProductCamp Austin, many other leaders in other cities have been inspired to make a camp happen in their own city, and we’ve helped at least a dozen other camps get off the ground.  Many people have approached me over the last few events to tell me that they consider Austin to be the best ProductCamp they’ve ever participated in.

PCA Spring had about 200 people participate and about 40 sessions offered for 30 available slots.  The voting in the morning went really well, and for the first time, we rolled out a mobile version of the schedule that people could pull up on their iPhones so we could reduce the mob around the schedule wall after the intro session.  The feedback on that app was very positive and it really helped.  Thanks again to Common Sense for developing it!  As usual, we had sessions on every product management and product marketing topic imaginable, from product strategy to social networking to product marketing.  My friend and colleague Josh Duncan won Best Presenter for his topic “Start with the Story.”  I even offered a session about my new venture, Leaf: more on that in a second.

By all accounts, PCA was another big success.  We’re doing the post-camp survey now, but over the past 3 camps we’ve run, over 99% of the respondents say that they would come back to ProductCamp again and that they would recommend ProductCamp to a peer.  Many people also remarked to me and to the planning team that the quality of the sessions was very high at this ProductCamp, relative to past camps.  Big kudos to Tom Evans for heading up the sessions team and recruiting great session leaders.

There has been a lot of drama recently surrounding ProductCamp.  I generated some controversy with my session “Leaf is Launching.“  Leaf is a social productivity tool that I am creating on my own, outside of my day job.  In the weeks before ProductCamp, I hired a developer to create a prototype and get it to a beta state so that I could launch it at ProductCamp.  My hope was to spend the first half of the session explaining the app, what problem it solved, and why I was doing it, and offer it (free) for use by a potential target audience.  Then to spend the second half discussing potential marketing avenues and strategies on a tight budget, to “crowdsource” the marketing.

Unfortunately, that’s not how it came across, and the fault is completely mine.  About 10 minutes in, one lady raised her hand and said that she felt like she was being “pitched” to, a strict no-no at ProductCamp.  I stumbled through the rest and ended up with a session that didn’t meet my expectations for excellence and I’m sure didn’t meet the desires of the people who came and participated.  For that I’m sorry.  I talked with a lot of people after the fact, trying to gauge how people perceived the session: was it a collaborative discussion, or was it a pitch?  The general themes of the people that I talked to were:

  • It was only half-a-pitch but if you had positioned it differently it would have been a non-issue
  • Yes it was a pitch but I like you personally so I didn’t take offense
  • Yes it was a pitch but I like the idea of that type of session and would like to see more in the future

As my old boss used to tell me, in Marketing, perception is reality.  So, it was a pitch, and that means that I broke the rules of presenting at ProductCamp.  Being a session leader at PCA is a privilege.  At the last PCA, we had around thirty session slots and almost sixty sessions offered!  That means that half of the people who prepared content went home without the opportunity to present.  It’s not good enough that I’ve built up enough goodwill that people might be willing to give me a pass.  Because I’m the founder of PCA, it’s even more important that I avoid even the appearance of impropriety.  If I can get away with pitching my own venture, how can I lead a team with a straight face to tell other presenters that they’re not allowed to do the same?

For all these reasons, I am banning myself for 1 year from offering a session at any ProductCamp Austin event (PCA, ProductPotluck, ProductParty).  I think that’s fair and is what I’d suggest for someone else that offered a pitch and was contrite and promised not to do it again.  If you don’t think that’s severe enough, feel free to leave your comment below.  This is painful; if you know me you’ll know that I’ve presented at each of the last four PCAs and that I love doing it.  I’ll continue to do the welcoming, but won’t be doing new sessions until Spring 2011.

In happier news, tonight we had our post-PCA wrapup, which is also our planning kickoff for PCA Fall 2010.  PCA Fall will be held on Aug 7th, 2010 at the AT&T Center.  We’re throwing down the gauntlet to Silicon Valley, and are going to claim the title of largest ProductCamp in the world!  It will be a tall order for little Austin to attract 550+ participants, but I believe we can do it!  Dallas, Houston, San Antonio – we need your help!

The PCA planning team is an amazing group.  We have had a consistent core team of about 10 people for the last year that have built up a great amount of institutional knowledge about what it takes to put on a ProductCamp event.  As a result of the excitement that PCA Spring just created, we about doubled the size of the planning team with interested new members.  If you’d like to join up, we’re happy to have you, just hop on the GoogleGroup and introduce yourself.  We will have in-person planning get-togethers roughly monthly.  I am really looking forward to seeing you contribute and influence the shape of ProductCamp Austin to come.

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{ 13 comments… read them below or add one }

1 Josh Duncan 04.08.10 at 6:14 am

Paul,

You are being too hard on yourself here. From the number of small business owners and entrepreneurs at ProductCamp this year and the number of people that attended your session, I don’t think it was off target.

My vote would be to consider offering a shark tank like session or track where Product Managers can offer new product ideas and get feedback. The great things about product camp is that if attendees are not interested, they can vote for a different session!

Hopefully, you will reconsider, and we will see you presenting at the next ProductCamp.

Thanks,

Josh

Thanks,

Josh

2 Bertrand 04.08.10 at 6:55 am

Paul,

I agree with Josh. It might have come across too much as a pitch at the begining but all in all it ended up in a very interesting discussion on the problems you are trying to solve and how you should position leaf.

I also think it created a need for a track where one can present and collect feedback from the Product Management community.

Bertrand

3 Vicki Flaugher 04.08.10 at 7:57 am

I agree with your decision 100%, Paul. It displays your devotion and integrity to the tenets of bar camp and Product Camp Austin. As the remarkable leader that you have been (and continue to be) for PCA, it sets a perfected example – albeit letter of the law and certainly one that pinches – of how to behave at this event. As it gets bigger, this issue will come up again and if we have a solid example of how to do it right.

That being said, I do think creating some kind of acceptable avenue for crowd sourcing, live product development collaboration, and product idea exploration would be fabulous – having that many great minds who all talk Product speak is an opportunity that could uncover some exciting and powerful ideas and that would be fun to do, and one that is very tempting and hard to pass up.

Vicki Flaugher
@Smartwoman

4 Casey Cormier 04.08.10 at 8:27 am

Hi Paul,

I know I’m pretty new to this whole thing, but isn’t the spirit of Product Camp to be a learning experience? By banning yourself from teaching what you know, the punishment is carried out on those who want to learn. I look at it this way: mistake made, lesson learned. We now know that there is a large group of people who want the opportunity to share their venture ideas. So let’s use the lesson learned and create a session or track for that. Call it 5-minute pitch, or Shark Tank, or whatever. Your punishment; sit in on the panel giving feedback.

On a side note, think of all the successful ventures launched out of SXSW. I realize it’s a different type of event, but imagine the notoriety PCA would garner if the “next big thing” came out of our relatively small community. By not allowing launches, we miss the boat on what could be great opportunities.

(And besides, if you don’t want to go to a launch session then skip it or walk out. It’s PCA, you have that option!)

Casey
@CaseyCormier

5 Todd Kiehn 04.08.10 at 2:25 pm

Paul, you’re being way too hard on yourself. One attendee misunderstands – and obviously hadn’t been following the teasers you’d been sending out prior to PCA10 – and you ban yourself? Way overkill, and deprives us of the opportunity for you to present at summer PCA and next spring on how Leaf is going.

Regardless of this, I agree with the commenters above that we should formalize this type of presentation into PCA – maybe reserve the lunch slot for 4-6 concurrent crowdsourced product demos/intros?

Todd
@toddkiehn

6 NWGuy 04.08.10 at 2:44 pm

Paul,

Don’t be quite so harsh. You should consider asking the offended person for a fair penalty. One year of not presenting when people can vote with their feet sounds harsh. Maybe you should have to go to 3 of the sessions that get the least votes to show support? Austin does have nice enough weather for a dunk tank; each Camp could have 5 people voted to sit in the tank? You get the first 3 slots ;)

Seriously, we owe you a lot for your support of PCA and Camps nationwide. Reconsider and make the punishment fit the crime. It also provides you the credibility to enforce that type of punishment of anybody else that the community believes does a pitch versus presentation.

If you open up to pitches than you can get into the whole mess of sponsorships; how do you limit them; etc… Maybe more than you want for such an already great event.

7 Mike Boudreaux 04.08.10 at 2:53 pm

Paul,

You took this much further than I would have, but I think that this is a good statement of your integrity and how much you value the concept of ProductCamp. It is good to stick by the rules, and I think that it is an important rule that “ProductCamp sessions are NOT for selling your product, your service, or you (e.g. consultants and recruiters).”

I really enjoyed your session, and I thought it was a great opportunity to participate in a product launch up close – to see it first hand. I do agree with you that it was a pitch, but it wasn’t the kind of pitch that made me feel taken advantage of or uncomfortable. However, there was obviously at least one person in the room that as noticably affected by it.

The concept of the 2-foot rule is great, but if presenters bend the rules and start including product pitches along with excellent content then it makes it hard to exercise the 2-foot rule. I would probably endure a 5-minute pitch if the rest of the content was really valuable. However, this detracts from the experience of ProductCamp overall and changes the spirit of the event.

Rather than hosting product launches at ProductCamp, which will inherently be a pitch, it seems like there are other alternatives that could work within the rules:
- a case study on how to launch a new product
- an interactive workshop to develop a launch plan
- a panel discussion about strategic choices that were made

Mike
@Mike Boudreaux

8 Larry McKeogh 04.08.10 at 3:06 pm

Paul,
I was shocked when I read about the ban and couldn’t understand from the tweet. After reading the explanation I agree with your decision. As a leader in the community you cast a big shadow. For that reason, leaders are held to a different standard. By imposing and following through you are saying and demonstrating what is acceptable and not. The clearer those lines are the easier it is for everyone to work within or outside them.

That said, I don’t see that this “ban” should stop you from helping the ProductCamp efforts. Of course you knew that by looking in the mirror and taking the action you did. It is yet another example for others to live up to.

Thanks for the guidance!
Larry
@lmckeogh

9 Anne Moon 04.09.10 at 7:41 am

Hi Paul,

I’m the one who made the comment during your session. Though I understood where you were going with the discussion, I felt strongly that I needed to speak up. I did struggle with deciding if I should wait and tell you in person. I hope I made the best decision.

Integrity is important for any business to be sustainable, so it’s a lesson for each one of us to walk our talk, and in the process we discover new things about ourselves.

I do want to say that I think you are being too hard on yourself. Life should be fun! If I can do anything to help, please let me know.

(I didn’t want to hurt your feelings that day, I just wanted you to follow what you told everyone that morning in keeping with the integrity of the conference.)

Love and Light,

Anne

10 Paul Terry Walhus 04.13.10 at 12:52 pm

The punishment is not nearly severe enough, Paul. I think at the next ProductCamp in August we should brainstorm and vote on a suitable punishment so that you can really suffer for your transgression. Perhaps an actual shark tank stocked with hungry fish. Or maybe walking across hot coals in front of everyone at ProductCamp. A pie throwing free for all? A dunking tank? I think a good punishment could be arrived at in much the way sessions are voted on at the ProductCamp. If you acheive your goal of “crushing Silicon Valleys Product Camp” by setting new attendance highs in August, it would enhance to number of onlookers to your public humiliation.

The collective mind at ProductCamp can surely come up with a more creative and imaginative punishment than any of these that I have suggested. I have some more thoughts on what people learned at ProductCamp in an article I just submitted to the http://examiner.com/austin

http://www.examiner.com/x-44059-Austin-Web-Development-Examiner~y2010m4d13-What-did-you-learn-at-Austin-ProductCamp

11 Scott Sehlhorst 04.13.10 at 9:31 pm

@Anne – I told Paul this after the session, and I hope you don’t mind me saying it here too. I think it was awesome that you stood up and expressed your feelings!

I support Paul in having given his “pitch” (I’m in both groups 2 & 3), and I also support you in calling him out on it. I also will support/tolerate Paul not giving a presentation for a while. I’m thrilled with the discussion that’s happening now – certain to make future product camps better.

Thanks to everyone who organizes, presents, and attends the product camps! Since I’m (temporarily) travelling full time, they are the number 1 way I can stay tapped into “my” community back home in Austin.

@sehlhorst on Twitter – my #2 way to stay connected with all of you.

12 Saeed Khan 04.14.10 at 2:00 pm

Paul

Would it be possible to share the iphone app with other ProductCamp organizers? We’re holding our next event at the end of May and having a similar app for our event would be great.

13 The Cranky Product Manager 06.03.10 at 2:10 pm

The Cranky PM is late responding to this (deliberate given her role in the recent Product Camp drama you alluded to), but she just wanted to say, in her usual ALL-CAPS method of “speaking” – YOU’RE BEING SILLY!

Don’t ban yourself. That doesn’t help anyone. As a thought leader in the product management community, you help everyone when you present and share what you know about the profession. Your blog is one of the top ones in our space, and you have an obligation to share what you know.

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