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	<title>Comments on: Why Product Management is Open Source&#8217;s Fatal Flaw</title>
	<atom:link href="http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/</link>
	<description>Building Product Management from the Ground Up by Paul Young</description>
	<lastBuildDate>Fri, 08 Jan 2010 20:13:16 -0700</lastBuildDate>
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		<title>By: What Did The Open Source Product Manager Say To the Traditional Product Manager - MindBy</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1818</link>
		<dc:creator>What Did The Open Source Product Manager Say To the Traditional Product Manager - MindBy</dc:creator>
		<pubDate>Fri, 06 Nov 2009 15:37:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1818</guid>
		<description>[...] &#8230; product management in open source? That can&#8217;t be, and in some cases its true (See the summary of Pidgin&#8217;s resizable textbox).  In other cases there is too much &#8220;traditional&#8221; [...]</description>
		<content:encoded><![CDATA[<p>[...] &#8230; product management in open source? That can&#8217;t be, and in some cases its true (See the summary of Pidgin&#8217;s resizable textbox).  In other cases there is too much &#8220;traditional&#8221; [...]</p>
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		<title>By: Grammar Gnome</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1634</link>
		<dc:creator>Grammar Gnome</dc:creator>
		<pubDate>Mon, 24 Nov 2008 23:04:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1634</guid>
		<description>&quot;This model was perfect when developers were writing tools for each other, like text editors such as VI and Linux.&quot;

Linux is NOT a text editor!</description>
		<content:encoded><![CDATA[<p>&#8220;This model was perfect when developers were writing tools for each other, like text editors such as VI and Linux.&#8221;</p>
<p>Linux is NOT a text editor!</p>
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		<title>By: Ibod Catooga</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1580</link>
		<dc:creator>Ibod Catooga</dc:creator>
		<pubDate>Tue, 23 Sep 2008 18:35:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1580</guid>
		<description>The problem with the product manager idea is that the Pidgin devs are huge douches who don&#039;t know their asses from a hole in the ground.

Also, they want to Richard Simmons videos. I caught them doing it. I was disgusted. I put in a Jessica Biel video, but they started to cry.</description>
		<content:encoded><![CDATA[<p>The problem with the product manager idea is that the Pidgin devs are huge douches who don&#8217;t know their asses from a hole in the ground.</p>
<p>Also, they want to Richard Simmons videos. I caught them doing it. I was disgusted. I put in a Jessica Biel video, but they started to cry.</p>
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		<title>By: ADev</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1458</link>
		<dc:creator>ADev</dc:creator>
		<pubDate>Thu, 05 Jun 2008 06:10:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1458</guid>
		<description>Well, I participated in an open source project which had a member who acted like a [project manager] / [Director] for some time.  His direction increased the efficiency of the team and produced several happier users...but it didn&#039;t work too well.

Firstly, developers started feeling pushed.  Part of this was the Director aspect: setting deadlines, following up with devs on % completion, etc.  Being hobbyists, the developers generally tried to avoid all questions of ETA, or responded with an ETA that could please this director only to attempt to postpone it later (having to deal with extra pressure because they had already promised a feature).  Well, this is off-topic though.  This is not on the Project Management side of this.

On Project Management it was actually worse!!!  In the beginning, his role was welcomed.  It seemed that he really checked what users wanted in general, weighted and prioritized tickets, streamlined communication and development, etc.  However, soon enough it all came down to &quot;the project manager is a hobbyist, so he&#039;ll allocate his time as he pleases&quot; which also translates to &quot;partially&quot; checking the users needs, based on the importance that the components had for HIM!  In other words, instead of prioritizing globally, he prioritized among tickets from select components of the project, leaving other components behind.

Taking it a step further...how does a person become involved with development of an FOSS?  Well, firstly one needs to find the FOSS.  There are many ways and reasons one may find a project, but it is probably fair to say that two are the most common:
a) A Person has a need for a tool (as a user), searches around, and lands on an Open Source project.  First becoming associated with the project as a mere user, he/she eventually decides that he/she can donate some free time and utilize his/her skills to make the project &quot;better&quot;.
b) A person knows he/she wants to develop a certain type of project and searches for existing solutions or initiated efforts.  Then joins the original team being happy to have found it.

Among those two, #a is by far more common (in my experience at least).  So...you have a bunch of hobbyists who started as users (i.e. have or at least had a personal need for the product) and are now building it.  This is the devs developing for themselves aspect...Fine...but what happens when the #a case is a Project Manager?  

Even if one attempts to be objective, even if one is a highly experienced Project Manager who KNOWS how to deal with users and devs, the whole process changes when he/she is a user him/herself!  As a hobbyist, there is a limitation in the time allocated and often in the attitude with which time is allocated.  As a user, there is an implicit subjectivity...one will always want to push forward features that are more important for one&#039;s own person.  Then there is the sub-component bias, as I mentioned earlier.  Given limited hobbyist time, one may only deal with 1 part of the project, doing a great and objective job there, perhaps, but having made the subcomponent choice more subjectively.

And finally, even if the Project Manager is 100% excellent in the job...there is no guarantee than devs will WANT to listen to him/her.  Because of all of the above (and more) reasons and expected behaviors, devs are (or may grow to be) biased in treating the Project Manager as a mere user, even if he/she had been accepted as a non-coding team member.  In that case, it doesn&#039;t matter how objective the Project Manager is.  The recommendations are perceived as subjective and are as ignorable as the loud voices of the &quot;270 out of 11000 users&quot;.</description>
		<content:encoded><![CDATA[<p>Well, I participated in an open source project which had a member who acted like a [project manager] / [Director] for some time.  His direction increased the efficiency of the team and produced several happier users&#8230;but it didn&#8217;t work too well.</p>
<p>Firstly, developers started feeling pushed.  Part of this was the Director aspect: setting deadlines, following up with devs on % completion, etc.  Being hobbyists, the developers generally tried to avoid all questions of ETA, or responded with an ETA that could please this director only to attempt to postpone it later (having to deal with extra pressure because they had already promised a feature).  Well, this is off-topic though.  This is not on the Project Management side of this.</p>
<p>On Project Management it was actually worse!!!  In the beginning, his role was welcomed.  It seemed that he really checked what users wanted in general, weighted and prioritized tickets, streamlined communication and development, etc.  However, soon enough it all came down to &#8220;the project manager is a hobbyist, so he&#8217;ll allocate his time as he pleases&#8221; which also translates to &#8220;partially&#8221; checking the users needs, based on the importance that the components had for HIM!  In other words, instead of prioritizing globally, he prioritized among tickets from select components of the project, leaving other components behind.</p>
<p>Taking it a step further&#8230;how does a person become involved with development of an FOSS?  Well, firstly one needs to find the FOSS.  There are many ways and reasons one may find a project, but it is probably fair to say that two are the most common:<br />
a) A Person has a need for a tool (as a user), searches around, and lands on an Open Source project.  First becoming associated with the project as a mere user, he/she eventually decides that he/she can donate some free time and utilize his/her skills to make the project &#8220;better&#8221;.<br />
b) A person knows he/she wants to develop a certain type of project and searches for existing solutions or initiated efforts.  Then joins the original team being happy to have found it.</p>
<p>Among those two, #a is by far more common (in my experience at least).  So&#8230;you have a bunch of hobbyists who started as users (i.e. have or at least had a personal need for the product) and are now building it.  This is the devs developing for themselves aspect&#8230;Fine&#8230;but what happens when the #a case is a Project Manager?  </p>
<p>Even if one attempts to be objective, even if one is a highly experienced Project Manager who KNOWS how to deal with users and devs, the whole process changes when he/she is a user him/herself!  As a hobbyist, there is a limitation in the time allocated and often in the attitude with which time is allocated.  As a user, there is an implicit subjectivity&#8230;one will always want to push forward features that are more important for one&#8217;s own person.  Then there is the sub-component bias, as I mentioned earlier.  Given limited hobbyist time, one may only deal with 1 part of the project, doing a great and objective job there, perhaps, but having made the subcomponent choice more subjectively.</p>
<p>And finally, even if the Project Manager is 100% excellent in the job&#8230;there is no guarantee than devs will WANT to listen to him/her.  Because of all of the above (and more) reasons and expected behaviors, devs are (or may grow to be) biased in treating the Project Manager as a mere user, even if he/she had been accepted as a non-coding team member.  In that case, it doesn&#8217;t matter how objective the Project Manager is.  The recommendations are perceived as subjective and are as ignorable as the loud voices of the &#8220;270 out of 11000 users&#8221;.</p>
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		<title>By: Oh Yeah? Fork You! &#124; The CyberwBlog</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1457</link>
		<dc:creator>Oh Yeah? Fork You! &#124; The CyberwBlog</dc:creator>
		<pubDate>Wed, 04 Jun 2008 19:18:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1457</guid>
		<description>[...] exactly what happened to the Pidgin project recently.  In their 2.4 release they changed the GUI action of the text field where the user types [...]</description>
		<content:encoded><![CDATA[<p>[...] exactly what happened to the Pidgin project recently.  In their 2.4 release they changed the GUI action of the text field where the user types [...]</p>
]]></content:encoded>
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		<title>By: Oh Yeah? Fork You! &#124; Developer Home</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1440</link>
		<dc:creator>Oh Yeah? Fork You! &#124; Developer Home</dc:creator>
		<pubDate>Thu, 22 May 2008 22:06:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1440</guid>
		<description>[...] exactly what happened to the Pidgin project recently.  In their 2.4 release they changed the GUI action of the text field where the user types [...]</description>
		<content:encoded><![CDATA[<p>[...] exactly what happened to the Pidgin project recently.  In their 2.4 release they changed the GUI action of the text field where the user types [...]</p>
]]></content:encoded>
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		<title>By: links for 2008-05-22 &#187; SDLC Blog</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1438</link>
		<dc:creator>links for 2008-05-22 &#187; SDLC Blog</dc:creator>
		<pubDate>Thu, 22 May 2008 02:23:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1438</guid>
		<description>[...] Why Product Management is Open Source&#8217;s Fatal Flaw &#124; Product Beautiful: Building Product Manag... &#8220;I propose that Product Management should take a more active role in FOSS, not telling the developers what users need, but teamingwith developers to identify the target audience and prioritize the users needs.&#8221; (tags: opensource productmanagement) [...]</description>
		<content:encoded><![CDATA[<p>[...] Why Product Management is Open Source&#8217;s Fatal Flaw | Product Beautiful: Building Product Manag&#8230; &#8220;I propose that Product Management should take a more active role in FOSS, not telling the developers what users need, but teamingwith developers to identify the target audience and prioritize the users needs.&#8221; (tags: opensource productmanagement) [...]</p>
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		<title>By: Sean&#8217;s Mental Walkabout &#187; Blog Archive &#187; links for 2008-05-15</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1428</link>
		<dc:creator>Sean&#8217;s Mental Walkabout &#187; Blog Archive &#187; links for 2008-05-15</dc:creator>
		<pubDate>Thu, 15 May 2008 04:26:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1428</guid>
		<description>[...] Why Product Management is Open Source&#8217;s Fatal Flaw &#124; Product Beautiful: Building Product Manag... While many good points, it would be nice to find more data points besides the pidgin idiocracy around the resize window, which I think is open source at its absolute worst. (tags: opensource productmanagement pidgin) [...]</description>
		<content:encoded><![CDATA[<p>[...] Why Product Management is Open Source&#8217;s Fatal Flaw | Product Beautiful: Building Product Manag&#8230; While many good points, it would be nice to find more data points besides the pidgin idiocracy around the resize window, which I think is open source at its absolute worst. (tags: opensource productmanagement pidgin) [...]</p>
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		<title>By: People Over Process &#187; links for 2008-05-14</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1426</link>
		<dc:creator>People Over Process &#187; links for 2008-05-14</dc:creator>
		<pubDate>Wed, 14 May 2008 07:26:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1426</guid>
		<description>[...] Why Product Management is Open Source&#8217;s Fatal Flaw &#124; Product Beautiful: Building Product Manag... I like how the initial defense from The Faithful Commenters is &#8220;we&#8217;re just as bad as commercial software.&#8221; Way to run to the knives. (tags: via:bwhichard opnsource productmanagement usability) [...]</description>
		<content:encoded><![CDATA[<p>[...] Why Product Management is Open Source&#8217;s Fatal Flaw | Product Beautiful: Building Product Manag&#8230; I like how the initial defense from The Faithful Commenters is &#8220;we&#8217;re just as bad as commercial software.&#8221; Way to run to the knives. (tags: via:bwhichard opnsource productmanagement usability) [...]</p>
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		<title>By: The Failures and Successes of Open Source Product Management &#124; Product Beautiful: Building Product Management by Paul Young</title>
		<link>http://www.productbeautiful.com/2008/05/02/why-product-management-is-open-sources-fatal-flaw/comment-page-1/#comment-1421</link>
		<dc:creator>The Failures and Successes of Open Source Product Management &#124; Product Beautiful: Building Product Management by Paul Young</dc:creator>
		<pubDate>Tue, 13 May 2008 18:18:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.productbeautiful.com/?p=95#comment-1421</guid>
		<description>[...] kicked over a small ant hill last week with my post about the (lack of) Product Management being a fatal flaw to open source [...]</description>
		<content:encoded><![CDATA[<p>[...] kicked over a small ant hill last week with my post about the (lack of) Product Management being a fatal flaw to open source [...]</p>
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