http://www.productbeautiful.com/2006/10/10/high-tech-services-product-management/ Building Product Management from the Ground Up by Paul Young Thu, 26 Aug 2010 18:07:46 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.productbeautiful.com/2006/10/10/high-tech-services-product-management/comment-page-1/#comment-8 Product Beautiful » Blog Archive » What Does the National Football League have to do with Product Management? Fri, 13 Oct 2006 05:21:06 +0000 http://www.productbeautiful.com/2006/10/10/high-tech-services-product-management/#comment-8 [...] Like my previous story about services product management, the NFL has realized that they are responsible for every instance of service they offer.  By taking seemingly small actions like uniform rules, they are maintaining a consistent service.  The QB protection rules were born out of a problem – fans don’t like to see their teams’ star players knocked out for the season.  They made a buy-build-partner decision on apparel; they could have easily bought Under Armor but chose to partner and invest and focus on their core competency – the on-field product. [...]

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